Terms & Conditions
1.How soon after I place my order, are my Products shipped?
Orders placed before 3 PM are shipped same day, and orders received after 3 PM are shipped next working day. In rare cases, we may take a little longer to ship your order. In case of any delay we will keep you informed.
2.Which courier agency do you use for your deliveries?
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. Our current panel of couriers includes Blue Dart, FedEx, Aramex, Delhivery, Ecom Express & DTDC. We pick the most reliable (and not necessarily the least expensive) shipping partner to each location.
3.Can I return the Package at the time of delivery, if I am not satisfied?
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on +91 88829 31668 or send us an email at email@example.com (Monday to Saturday between 9 am to 6 pm).
4.What do I do if I have to customize my delivery terms?
We try our best to accommodate special requests (such as expedited delivery, delivery at certain times of the day, deferred delivery), but we cannot guarantee that these requests will be fulfilled by our courier partners. If you aren't sure, we encourage you to call us before placing your order.
5.Will I have to pay Shipping Charges on every Purchase?
We offer FREE Shipping on all orders placed on our website. We also offer Cash-On-Delivery to many locations at no additional charge.
6.What is the transit time for all the orders?
We ship Monday to Saturday, excluding public holidays. Transit time to locations depends on courier loads, local conditions and a variety of other factors, although we estimate a 2-4 days transit time in most cases.
7.If I order multiple Products in one Purchase, will you ship them all together?
While we shall strive to ship all items in your order together, this may not always be possible due to product availability. Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you will have to place multiple orders.
8.Will I get invoice for each Order I place?
Invoice will be emailed to the email address provided at the time of placing the order.
9.Non-availability of Customer on Delivery of Courier Package
Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.
10.Do you ship to International Locations
We are currently shipping to customers in India only. And we are selling our Products Pan India.